Do I need my receipt to make a claim on the guarantee? 13 November 2019 11:55 Ideally, yes. However we may still be able to assist without the receipt. Related articles How do I claim under the guarantee? How do I know if my product is covered by the guarantee? What will void the guarantee on my cookware? How can I return my item? Can I drop it off? How long will it take for you to asses my guarantee claim?