How do I know if my product is covered by the guarantee? 19 November 2021 17:12 Updated Every product has its own guarantee and details can be found in the use and care supplied with the product. If you believe your item is faulty, then please contact us. Related articles How do I claim under the guarantee? Will anything void my guarantee? Do I need to register my guarantee? Caring for your cookware Do I have to pay to return my product?