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Guarantees & Returns
Common Questions

Articles in this section

Do I need to register my guarantee?
Will anything void my guarantee?
How do I know if my product is covered by the guarantee?
How do I claim under the guarantee?
Do I need my receipt to make a claim on the guarantee?
How can I return my item? Can I drop it off?
Where do I send my product?
Do I have to pay to return my product?
What else should I include when returning my product?
How long will it take for you to asses my guarantee claim?

How do I claim under the guarantee?

19 November 2021 17:00
Updated

You would need to contact the seller in the first instance but if the product was purchased from us, then please contact us.

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Related articles

How do I know if my product is covered by the guarantee?
Will anything void my guarantee?
Still need help? Contact us.
How long will it take for you to asses my guarantee claim?
How can I return my item? Can I drop it off?

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