How can I return my item? Can I drop it off? 19 November 2021 17:02 Updated We do not have a drop off facility, however if you wish to claim under the guarantee then you can submit a claim with us. Related articles Do I have to pay to return my product? Where do I send my product? How do I claim under the guarantee? How do I return an unwanted, incorrect or damaged order? How do I know if my product is covered by the guarantee?