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  • What to do if an item arrives damaged or is missing from my order
  • How do I return an unwanted, incorrect or damaged order?
  • What payment methods do you accept?
  • Where is my discount code?
  • When will I receive my order?
  • How can I order your products outside of the UK?
  • Why isn’t my discount code working?
  • How will I know if you have received my order?
  • Can I change or cancel my order?
  • How can I cancel an order?
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When can I expect my refund?

  • 19 November 2021 15:02
  • Updated

We process all refunds within 7-14 days of receiving the goods.

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Related articles

  • What else should I include when returning my product?
  • Still need help? Contact us.
  • How can I cancel an order?
  • Where is my discount code?
  • Will anything void my guarantee?
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